Horrible. The shorter woman with glasses ALWAYS has an attitude. Every time I've gone in there I leave frustrated, because she's always treating me awful. I would recommend going to another office if possible.
The employee here Sandy is very VERY RUDE and I'm sure other locals that frequent this post office would agree! It's a shame that our hard earned tax dollars are going to employees like her! Very unwelcoming attitude and rushes customers. Never goes out of her way to help and has a very unpleasant attitude and sharp tone whenever asked a question. She acts as if your business there is inconveniencing her. I've dealt with her on numerous accounts and it's the same result EVERY TIME! I understand the Post Office is a fast paced work environment but, that is NO excuse for the low level of customer service coming from her! Just look for a maybe 5'7" tall thinner woman in about her late 50's with glasses and blonde hair that's her just so you know. I will be contacting corporate to complain now since I've finally had enough! On a positive note Laurie I believe her name is, on the other hand who is newer I believe, is very polite and always helpful. Always does her best to answer questions too.
I tried to get a PO box setup online. I brought in my documentation. The lady couldn't assist me and forced me to come back. I asked for her manager to call me. The manager called me and confirmed I am ready to go. I said I could stop in today. This lady is still struggling to setup my PO box and even put me on hold to assist other customers when there was another lady just walking around and never assisted anyone. I am beyond frustrated.
I've been to this post office often as I was running my online business. Have never had a problem and the employees were always nice and polite.
They lost a package that the employee remembers taking from me. The post master Sandy is not friendly or helpful at all.
United States Postal Service is a US Post Office based in Le Claire, Iowa. United States Postal Service is located at 310 Jones St, Le Claire, IA 52753, USA.
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